
Tiffany Martinez
Administrative Secretary
University of New Haven
Chemistry and Chemical Engineering Department
West Haven, CT
Remark Office OMR®
Background: Our unique combination of chemistry and chemical engineering in a single department provides a stimulating environment for students and faculty to interact with ideas and projects that involve both fundamental chemical principles and practical engineering applications of chemistry. The chemical engineering major is fully accredited by the Accreditation Board for Engineering and Technology (ABET) and by the American Institute of Chemical Engineers (AIChE). Throughout the curriculum, we provide up-to-date computer control and data acquisition equipment combined with the same computer process design software used in industry.
The Challenge: Processing course and instructor evaluations in a timely, cost-effective manner. Tiffany used to enter these evaluations into an Excel sheet manually. With the amount of classes and students per class it took her over a year to process the evaluations using her manual method. She needed a way to streamline her effort and a more rapid turnaround of results so instructors could improve their courses for the next semester.
The Solution: Tiffany selected Remark Office OMR because she was able to create and use her own forms for the course and instructor evaluations. She says, “It was so simple to use.”
Tiffany says, "I have been able to process course and instructor evaluations for approximately 84 classes and 1,856 student responses. I used my desktop scanner and Remark Office OMR. I started in late December 2009 and was finished by late January. I am so pleased as the same job took me over a year in the past, which sometimes is useless because the instructors didn't have time for improvement."
She reduced their course evaluation turnaround time by 11 months and most importantly the instructors didn’t have to wait for results so that they could improve for the next semester/term. Tiffany even had time left to focus on more important things instead of spending her time hand-entering information.
Tiffany’s Process: Her form consists of three to four pages. The first two pages of the course and instructor evaluation are pretty much generic across all courses she is responsible for evaluating. The third and possible fourth pages are all related to specific objectives and outcomes of a course.
She creates the paper form and after the paper form is created, she then creates the Remark template. Once she has a template created she tests it with a couple test paper forms to ensure her scanner can read it effectively. She uses a Xerox Documate 152 scanner to scan in her completed forms.
After the forms have been tested, they are printed and distributed to instructors who then distribute them to the students to evaluate their instructors and courses. The students return the evaluations in a sealed envelope to her office where she processes the evaluations using the Remark Office OMR software. The software provides the results via Remark Quick Stats®. Tiffany likes to use the CIAR-Condensed Item Analysis Report for the quantitative information and response reports to read the handwritten comments.
Tiffany says, "Overall I am pleased. Remark has saved me so much time."
Tiffany is looking forward to using Remark Office OMR for grading tests as well.

Institutional Research - Check out how Savannah College of Art and Design handles an internally developed survey given annually for 2500 respondents using Remark Office OMR and Remark Web Survey.
Institutional Effectiveness - Find out how Susan Evans was able to collect over 2000 responses and analyze data over a 9 day period using Remark Office OMR and Remark Web Survey.
Quality Assurance Program - St. Patrick’s College was undergoing an important quality assurance program involving both internal and external evaluators. Learn how they used Remark Office OMR to process their data.
Using Remark Office OMR for Course and Instructor Evaluations- Find out how Tiffany Martinez at the University of New Haven uses Remark Office OMR to process course evaluations in a timely, cost-effective manner.
Croatian University Uses Remark to Grade Thousands of Tests - Find out how the University of Rjeka corrects 50,000 tests every three weeks using Remark Office OMR.
Evaluate Impact of Professional Development Programs - Learn how Rebekah Nix was able to replace using transparent answer keys and reduce costs with Remark Office OMR.
Grading Biology Exams at a Large State University - See how Michael Wagenheim used Remark Office OMR to scan over 12,000 multiple choice biology tests per year and save money.
No such thing as a perfect form - Margaret Rutherford at Victoria ISD using Remark Office OMR to collect data for a grant.

Grading Assessments for Title IIB Grants - Learn how Capital Area Intermediate Assessments using Remark Office OMR to collect and analyze data from a variety of assessments, surveys, and evaluations under very tight deadlines.
Collect and Analyze Test Data for Title I - See how Tom Hays reduced the amount of time to collect data for Title I using Remark Office OMR.
Remarkable Changes to Instruction - After Tom Hays proved the feasibility and usability of Remark Office OMR for collecting data, his next challenge was to improve instruction in the elementary schools.
Remarkable Addition to Data Collection - Tom Hays discusses the remarkable addition to the data collection efforts: Evaluation of the kindergarten program through two assessments.
The Beginning of a Remarkable Relationship - The beginning of Tom Hays with Remark Office OMR.
Scanning Technology Conquers Common Testing Dilemmas - See how Dr. Bill Palya, Professor of Psychology at Jacksonville State University used Remark Classic OMR to enhance teaching and learning by enabling more frequent testing, improving test result analysis, and decreasing a student's ability to cheat.

How a Leading Hospital Uses Remark Office OMR® for Regulatory Compliance - Stephanie P provides overall management for the Patient Care Services Performance Improvement program that includes seven Quality Indicators. Patient data is analyzed and benchmarked against other hospitals. Reports are then provided to internal management and outside regulatory agencies.

Gravic's Contribution to Volunteerism - The challenge was to collect data from thousands of evaluation forms completed by participants in the Presidential Summit on Volunteerism held in Philadelphia.
Little League Assessments - Creating fair and balanced little league teams is a very complex process. Glenmoore Eagle Little League strives to create teams with a 50/50 win-to-loss ratio, making the season enjoyable for all the children and parents. In the past this goal was achieved by manually entering talent ratings of every child into a spreadsheet. This was a painstakingly slow process, so three years ago they started using Remark Office OMR® to scan and process player evaluation forms saving an enormous amount of time and effort for the volunteers who perform these functions.
Football Pool - The End Zone Bar & Grill is a sports bar that runs both a weekly and an annual NFL football pool. Employees had to manually check the weekly sheets, then sort and enter data from these sheets to keep a tally for the yearly pool. This process was enormously time-consuming, as there were 500-600 sheets per week to be processed.


