 |
|
 |
Remark Self Help |
|
Download the latest updates, maintenance releases, feature enhancements and bug fixes from Gravic.
|
|
Interested in learning more about how specific features of our software work? Find out more through our Webinar Series. |
Do you need customized assistance beyond the scope of normal technical support? Learn more about our One-on-One Training program. |
Contacting Remark Software Support
Gravic's Remark Software technical support team provides product support to customers who have purchased a
support package. Technical support is available from 9 a.m. to 6 p.m. EST/EDT, via: web, phone, fax, and email. Contact technical support by:
Please be ready to provide the following information when contacting support:
- The serial number of your software.
- The version number.
- The type, model and configuration of your computer and OMR reader.
- The steps required to reproduce the problem.
