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There were 5 questions found in this category:
  1. questionAn error message just appeared while I was using Remark. What should I do?
    Your error may be in this knowledgebase already. Check if it is and follow the advice given in the article. If not, there is an index of possible errors in the back of the User's Guide that is downloaded with the software. Look up your error message there and see if you can determine the cause ...

  2. questionI am receiving an "Access Denied" error message. What should I do?
    If Remark Test Grading Edition cannot read or write from your Home Folder or Hot Folder, a file permission error appears. This error message tells you that you do not have access to the folders required for using Remark Test Grading Edition.The Home folder is set up during installation. It is t ...

  3. questionThe software is not recognizing one of my tests. What can I do to fix this?
    When Remark Test Grading Edition cannot recognize a processed image, the Unrecognized Image window appears. The software uses the barcode printed on the answer sheets to match processed forms to students. This window displays the problematic image and allows you to either ignore it or apply it ...

  4. questionWhat can I do if I am receiving an "Incorrect Test Sheet" error?
    If you attempt to process a test answer sheet that does not match the test you have chosen in the software, an Incorrect Test Sheet error occurs.Remark Test Grading Edition is telling you that the two do not match. It may be that you selected the wrong test or processed the wrong test answer sh ...

  5. questionWhy am I seeing an Image Outisde Recommended Settings window?
    When Remark Test Grading Edition detects problems while recognizing a processed image, the Image Outside Recommended Settings window appears. This window lets you know that the software has detected one or more of the following issues:Resolution Too High or Low: We recommend scanning at a resol ...


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