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Administering Forms
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There were 14 questions found in this category:
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 Can I embed a survey into an email message?
Although you cannot embed a survey into an email message, Remark Web Survey has an email client that allows you to send web form invitations, reminders and thank you notices to your respondents right from the software. This feature is most useful when using password protected web forms where yo ...
- Can I link one web survey to another?
Yes. If you want the respondent to go directly to another web form, you can use the hyperlink feature on the Web Form Complete page of the first web form to point to the next web form. In Remark Web Survey 4 and above:1. Create both web forms. 2. On the first web form, use the option for Redire ...
- Does Remark Web Survey provide any support to force a secure connection when accessed via an unsecure channel?
Yes. The address for submitting the web form information is determined from the data script address set when designing the web form in the designer portion of the software on the client PC. If the data script address specified in the software in both Web Survey Options and in the Web form prop ...
- How can I create a new password to the administrative script?
In Remark Web Survey it is possible to reset the software to it's original default state when the Administrator account password is lost. If you forget the password for the Administrator account, you can delete the rwsem5.cfg file from the scripts directory. This will restore the Remark Web Surv ...
- My form does not generate an email message to me when it is submitted. How can I fix this?
If you are not receiving submission emails, it could be due to one of several reasons:1. You have not properly setup Email Notifications in the web form's properties. To do this, open the form in Remark Web Survey. Double click the form name to view the form's properties. Mark the checkbox for ...
- My Web Form Complete Page is supposed to direct the respondent to another page on my website, but that page is not appearing.
There could be a few reasons that form redirections are not working.1. The page specified may not exist, or the URL you have entered to redirect the respondent was not entered correctly. Open the form in Remark Web Survey. Double click the Web Form Complete page to view its properties. Check th ...
- The entire hyperlink is not always an active hyperlink in my web form invitation emails.
The link you provide your respondents has a very specific format: http://www.example.com/CGI directory/rws5.pl?FORM=formname. In this example, CGI directory is the name of your CGI directory (e.g., cgi-bin, scripts), rws5.pl is the name of the Remark Web Survey data collection script and formn ...
- When I go to the Admin Control Panel, I see the red X instead of an image. What should I do?
If you go to the Admin Control Panel and you see that the image is missing and the image link in the Admin Control panel is broken (showing the red X), there's a good chance that the logo.gif file in the HTML folder (on your server) was uploaded as an ASCII file. To fix the image, please re-upl ...
- When I set up restriced users in the Remark Web Survey Control Panel, the settings are not saved.
We are aware of an issue when adding a restricted access user (using the Remark Web Survey control panel) the selection of web forms (i.e. which surveys you want to grant access) does not register. If you are using Internet Explorer, putting it compatibility mode provides a workaround to the iss ...
- Why am I unable to access the web form's administration Control Panel?
There are several possible reasons that you may be unable to access the web form's administrative functions via a web browser or File / Administer Forms using Control Panel / Launch, in Remark Web Survey 4 and above.They are:1. The Admin Script URL may not have been entered into the form's prop ...
- Why are long textbox responses truncated when I download the data?
In many spreadsheet applications, including Remark Web Survey, controls known as data grid structures apply limitations to the number of characters they can hold in a cell. In Remark Web Survey 4 and above you can increase the setting called Data Grid Max Cell Length to increase cell capacity. T ...
- Why does it take so long to submit my form?
Remark Web Survey attempts to complete all the requests you have set up within a web form during the form submission process. For this reason, if the form is setup to email responses to an email recipient, and you have incorrect SMTP settings for a form (e.g., an invalid SMTP server, an incorrec ...
- Why don't I see my customized error messages in Remark Web Survey?
The generic server error messages you are currently seeing in your published web form are default error messages being supplied by the Perl scripts that were installed on your server. In order to have your customized server error messages displayed when needed in your published web form, you m ...
- Will Gravic, Inc. host my web survey?
We do not offer hosting services at this time. You will either need to use a web server in-house or find an ISP (Internet Service Provider) to host your site for you. In either case, the web server must be capable of running Perl CGI scripts.
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