Remark Design and Scanner Information
Take advantage of Gravic's Free Form Review Service before printing large quantities of forms or to see if your existing form(s) will work. Support staff can often find ways to increase form accuracy and diffuse potential problems during the design process. |
Learn how to optimize your form for use within Remark Office OMR.
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| Learn about:
General Scanner Information
Help Choosing a Scanner
Scanner Manufacturers
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We understand that you have many items on your plate and everyone has tight deadlines to meet. Learning to create scannable forms is not difficult but does take some time. So why not let our experts handle your form design and form template creation? Click here to learn more about our Form Creation Service. |
Contacting Support
The Remark Products Group technical support team provides product support to customers who have purchased a support package. Technical support is available from 9 a.m. to 6 p.m. EST/EDT, Monday thru Friday, via: web, phone, fax, and email. Contact technical support by:
- Email: Support (*please include the software serial number in your correspondence)
- Phone: +1.610.647.8595
- Fax: +1.610.647.8771
Please have the following information ready before contacting support:
- The serial number of your software (look under Help|About in the software for your serial number),
- The version number of your software,
- The type, model and configuration of your computer,
- Scanner or web server model/type (depending on the nature of the problem),
- The steps required to reproduce the problem.
