Shadowbase Support - Request Form

Shadowbase Support Request Form

If you have purchased a support package, you may submit a question to our Technical Support team. To submit your support request or suggestion, please fill in all of the fields below and then click the Submit button.

Note: An asterisk (*) indicates a required field.

Problem Description

• * Item Title:
• * Product Version: Please Select One: Pre-3.930 3.931 - 3.950 3.951 - 3.959 3.960 - 3.964

• * Please provide a detailed description of your issue:

• Please describe the sequence of events required to reproduce the issue in as much detail as possible:

Software Configuration

• * Hardware: Please Select One: NonStop Solaris Tru64 AIX HP/UX Linux on NT Linux on other
• * Operating System:
  (OS name and version: e.g. solaris 8.5)
• * Purpose of Replication: Please Select One: Business Intelligence Business Continuity Other
• * Configuration Type: Please Select One: NS UNI-DIR NS BI-DIR Open-NS UNI-DIR NS-Open UNI-DIR NS-Open BI-DIR Open-Open UNI-DIR Open-Open BI-DIR

User Information

• * Email Address:
• * Name:
• Organization:
• Address:
• * Phone:
• Fax: